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Sync

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‎08-27-2018 10:43

‎08-27-2018 10:43

 Why is my fitbit on my mobile not syncing, trying for just under a week now..sometimes it says their is a problem with Bluetooth and cancel if this is the first time I've seen this or reset Bluetooth? I have done both and it starts to sync..but then nothing and goes back to the "stuck" date and time!

I have uninstalled the app and reset..I have rebooted my Moby and powers off.. Bluetooth been off and on....

Still nothing...HELP Please...

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‎08-28-2018 00:01

‎08-28-2018 00:01

Having tried rebooting the phone without any luck, I would try rebooting the fitbit using the following procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

If that doesn't help then try forgetting the link to the fitbit in your phone's bluetooth settings. You could also go through fitbit's troubleshooting guide at: https://help.fitbit.com/articles/en_US/Help_article/1866/

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