No network connection / Unable to accept friend requests

[storgers14]

I'm unable to accept friend requests (doesn't do anything when I touch accept friend) and if I go into settings to change my picture, it immediately gives an error "No Network Connection" but my 4G and Wi-Fi work fine. I'm using a Samsung Galaxy S8+  I can sync just fine and the notifications are getting to my Blaze ok. Any ideas? I've tried resetting my phone and updating the app to no avail. Thx

Moderator Edit: Updated Subject For Clarity.

[RobertoME]

Hello there @storgers14, thank you for visiting the Fitbit Community! I was reading your are not able to accept friend requests along with an error at the moment to change your picture.

Regarding the Network error, try to switch to your mobile data and try one more time to change your picture.

I'm pretty sure you have installed already the new version of the Fitbit app. So in this case I would recommend to reset your app doing the following, as this will address both issues you have expiinced:

Log out from your Fitbit app and go to your phone settings. Access to the App manager option and look for the Fitbit app in your downloaded apps list. Once you are there, clear the app cache and data and proceed to "Force Stop" the app. Finish the workaround by restarting your phone. When your phone has initialized, go back to your app and try again.

Hope this helps and stick around if you need more help.