09-18-2017 03:52
09-18-2017 03:52
Last week I upgraded my phone from the Samsung s6 to the s8 and now my blaze will get any notifications (email, text, facebook, snapchat, ect). I have restarted my phone, shutdown my blaze, uninstalled the fitbit app and re-installed it, I've checked multiple times to make sure notifications are on (and they are), I made sure my blaze was not still on my s6, I've done the on/off for bluetooth....nothing is working. I'm not even getting the test notification. The primary reason I got the blaze was for notifications! I need help!
09-19-2017 04:54
09-19-2017 04:54
Hi there @AshleyU, good to see you around in the Fitbit Community! I saw you have tried different solutions to address the notifications issues. Please review the following post for more help: My tracker isn't receiving notifications (Android Fitbit app).
If this is not helping and the issue still persists please try to set up your tracker again on your account. For more details the following post will guide you through.
Hope this helps and let me know how it goes.
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