03-21-2023
13:23
- last edited on
03-22-2023
10:04
by
RodrigoMFitbit
03-21-2023
13:23
- last edited on
03-22-2023
10:04
by
RodrigoMFitbit
When bicycling I get no mapping of my route.
Moderator edit: Subject for clarity.
Answered! Go to the Best Answer.
Best Answer03-22-2023 10:10
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
03-22-2023 10:10
@Guy_ Thanks for your input.
@Baddboyy95 Thanks for reaching about the map of your bike training on the Fitbit app and the explanation.
Have you checked the Fitbit.com website? That way we can confirm if the map is actually missing the GPS data or not. Please also make sure that your Fitbit app to date. We cannot rule out that no GPS data was recorded. Therefore I recommend you take a look at the following article: How do I get my Fitbit device to connect to GPS?. Under this article you find troubleshooting steps.
Best Answer03-21-2023 21:32
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
03-21-2023 21:32
Hi @Baddboyy95 - did you ask for it? Which watch are you using?
Author | ch, passion for improvement.
03-22-2023 06:05
03-22-2023 06:05
Best Answer03-22-2023 10:10
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
03-22-2023 10:10
@Guy_ Thanks for your input.
@Baddboyy95 Thanks for reaching about the map of your bike training on the Fitbit app and the explanation.
Have you checked the Fitbit.com website? That way we can confirm if the map is actually missing the GPS data or not. Please also make sure that your Fitbit app to date. We cannot rule out that no GPS data was recorded. Therefore I recommend you take a look at the following article: How do I get my Fitbit device to connect to GPS?. Under this article you find troubleshooting steps.
Best Answer