No stress score

[MB555]

The usual... I'm afraid.... update last night...hey presto ...no stress score this morning. Please nobody try to help by ...try this....try that...... it's the update once again always jiggers something....oh dear....this is not an angry rant, just....yawn yawn just wait for the happy Fitbit crew to bring joy once again to my little friend on my wrist 😀

[MrSantos]

x2 😪

[MB555]

Tomorrow is a new day 😀😀

[McMike123]

Here we go again.This is the second day in a row with no stress score.

[MB555]

Yes....once again...the merry-go round of fun for us happy Fitbit owners 🫣😱😂😀😀

[MrSantos]

Will we have to wait for a new update?

[MB555]

They usually fix it in a reasonable time. Ye won't have to wait for an update as we've just had one 4.47. That's what has caused the stress management to go on the blink. Oh the joys of being fit and healthy 😀

[RiekoC]

Hello @MB555 , @MrSantos , @McMike123 

Please see this thread, page 3, (<-- click) where the Moderator acknowledged the issue and said that the team is working on fixing the problem. You might want to post/follow that thread as the Moderator will post updates there. 

As I recall, it took a few days after the issue was acknowledged for the problem to be fixed. It seemed that this was something that they could fix in the background. Part of me wonders if this issue might been due to the recent Fitbit outage. 

[MrSantos]

Sure, thanks !! 

[McMike123]

Thank you!

[MB555]

Hi there 

Thanks for the info, you're a helpful Harry.😀 I wouldn't have found that. As usual I just keep checking and one fine day it'll all be fine again and happiness will be restored.  Yev got to love Fitbit. 😀

[Quoll]

I have the same problem since the outage on Thursday. Everything else works without issue. I wear the Fitbit Inspire 3 continuously, sync multiple times per day and successfully collect all other data (all health metrics), more than 7 hours of sleep, tracked exercise, etc. However, no more stress management score since the outage on Thursday.

[Bex66]

I am also experiencing this again. 

No score for the last few days. Hopefully this issue will soon be fixed although it seems to happen regularly. 

It's a nuisance for sure.

[terminus]

Same here, nothing since Thursday last week. I just wish Google would stop "fixing" things that aren't broken.

[MrSantos]

I hope they fix it soon. I don't even have a stress score, I can't install the Fitbit's features, and it's not notifying me of messages.

[Allegic2Aging]

Me, too.  For the last 5 days. 

[MarioSFitbit]

Hi everyone! 

I appreciate all your messages and feedback regarding this situation. I reiterate that this is not the desired experience for our users, and I can understand your feelings about it. 

Our team is still working on a solution. 

Unfortunately, as moderator, I don't have an ETA for the fix. 

Stay tuned as I will be posting updates on this topic.

In the meantime, always verify that you are running the last Fitbit app version: How do I update the Fitbit app?

@RiekoC I'm always grateful for all the support given! Thank you. 

 

[MB555]

Hi Mario

My stress management score has just returned. 😀😀 I'm still not stressed.... just a happy Fitbit user. 😁😁 All good in the hood.

[MarioSFitbit]

Hi @MB555 ! Welcome back to the forums. 

Thank you very much for your confirmation! 

I hope the solution spreads soon to all our users.

Your comments and feedback are always highly appreciated! 

[MrSantos]

👏YEAH !