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No text notifications - Blaze

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‎03-21-2016 18:26 - last edited on ‎03-28-2016 05:07 by Moderator Alum

‎03-21-2016 18:26 - last edited on ‎03-28-2016 05:07 by Moderator Alum

I traded out 3 Blaze trackers because they just wouldn't work properly with my phone. I spent hours on the phone with fitbit reps and they all determined that those trackers had problems. I was so frustrated I was about to give up on the blaze. For the most part I would eventually get the music and call notifications to work, but not the text notifications.  I decided tonight to try to set it up with my husband's S6, and everything worked perfectly right away. What is the problem with the S5?

 

 

Moderator Edit: Subject for Clarity

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‎03-28-2016 05:07

‎03-28-2016 05:07

Welcome to the Forums @kelblah428. I would like to know if you keep having problems receiving texts notifications? If you do, please do the following:

 

1. Restart your tracker.
2. On your mobile device, go to Settings > Bluetooth.
3. Turn off Bluetooth, wait 10 seconds, and then turn it back on.
4. Reboot your mobile device.

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

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