Nokia 5 mobile tracker sync

[Mexcalignan]

I have a Nokia 5 with Android 8.1, but I can't sync the mobile tracker, really I can't find It in the list of the device.

Isn't it compatible? 

I would like to buy a charge 2 or 3, how can I be sure that it will work?

Thank you for your feedback.

[GraceGFitbit]

Nice to see that you're digging into the Fitbit Forums @Mexcalignan, let me give you a warm Welcome to our Community. I'll be happy to answer to your questions.

I confirmed that this phone is not on the compatible devices list yet  but you can keep checking the official list to see if there are any updates to it. 

The developer team is aware of the need to add new devices to the list of compatible devices. There are some users who can synchronize with non-compatible devices. If your phone meets the requirement, the tips on this helpful article about syncing.

Note that we can't guarantee that the synchronization will be successful as we are still testing on this phone model.

However, about MobileTrack you can try to unlink it from the Fitbit app, uninstall and reinstall the Fitbit app and finally link MobileTrack to your Fitbit account again. 

Thank you for your understanding. If you have any further questions, please let me know!

[Mexcalignan]

Thank you for the feedback.

I tried to uninstall and reinstall but mobile tracker doesn't appear in the menu of devices.

I will wait again, hoping...🤞

[GraceGFitbit]

Thank you very much for your response @Mexcalignan. 

I think you could try to restart your phone too and to check if the latest version of the Fitbit app is installed on your phone.

Thanks for posting and I hope to see you chatting around enjoying the Forums! 

[EC9]

Hello can you tell me if the Nokia 5.1 plus is compatible with the Fitbit Blaze? It connects to the bluetooth, but not to the app..thanks!!