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Nokia 6,2 & 7.2 no Mobiletrack

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‎12-06-2019 05:18

‎12-06-2019 05:18

Our new Nokia's does not have the option to choose Mobile track, when will that supported?

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3 REPLIES 3

‎12-07-2019 19:31

‎12-07-2019 19:31

@Willem48 It's nice to see you on the Community. Thanks for posting in the forums. 

 

Currently we don't have an estimated time about when Nokia's phones will be added to the list of compatible devices and will have MobileTrack. However, I can confirm that our team is always testing new devices and adding them to the list, please keep an eye on the list of compatible devices here. 

 

The best place to make your voice heard is our Feature Suggestion board, those ideas are reviewed by our team and the status will change based in Fitbit's plans. 

 

I'll be around if you have any additional questions.

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎12-08-2019 10:01

In response to SilviaFitbit

‎12-08-2019 10:01

Mobile track uses hardware in the phone and if your phone does not have the required hardware, mobile track can not be added. 

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‎12-08-2019 10:22

In response to Rich_Laue

‎12-08-2019 10:22

I know that, but the Nokia's have the same sensors as the Lumia 950. These Phones are not added to the Fitbit list.

 

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