Not Syncing

[RachyD]

Why won't my charge 2 sync properly with my Huwaei P20 android phone? 

[SteveH]

Is it the P20 "lite" version? If so, fitbit say:

"Due to Bluetooth issues that prevent certain devices, like Fitbit devices, from syncing, our products aren't compatible with the following phones:

• Huawei P8 Lite
• Huawei P9 Lite
• Huawei P20 Lite
• Xiaomi Mi 6"

Taken from: https://help.fitbit.com/articles/en_US/Help_article/2315/?q=p8

I also note that no versions of the P20 are showing on the list of supported devices at www.fitbit.com/devices

[RachyD]

It's just a P20 (not lite or pro)

Sent from Yahoo Mail on Android

[PeyKate]

Hi. I'm using P20 with Charge 3. I'm facing the same issue too. It can't automatically sync.. Not sure what is happening. But I'm not p20 lite version.