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Not able to find Samsung S10+

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So i bought a new phone and of course the fitbit app won't work. It doesn't find my device when syncing. are you working on resolving this issue?

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I am having same issue with new Samsung Galaxy S10 - unable to sync.  With Fitbit ionic.  What is the remedy fit bit?  My fit bit is new & I will return if there is no remedy.

 

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