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Not connecting

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‎08-14-2019 17:56

‎08-14-2019 17:56

Starting Monday when I did the update, now my phone will not connect to my versa watch. It keeps telling me it's Bluetooth connection issues. I tried restarting my phone, my Bluetooth and that did not help, also tried restarting my watch. So I tried to do a factory reset on the watch and now I have a $230 paper weight, until they have a fix for it.

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4 REPLIES 4

‎08-14-2019 19:18

‎08-14-2019 19:18

Hi, @JaBauer! Have you tried uninstalling and reinstalling the app? That worked for me.

MakMak | Community Council

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‎08-14-2019 21:31

In response to MakMak

‎08-14-2019 21:31

Yes I tried that, still did not work

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‎08-15-2019 03:06

In response to JaBauer

‎08-15-2019 03:06

I uninstalled and reinstalled and it didn't work either

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‎08-29-2019 15:04

‎08-29-2019 15:04

Called tech support, they can't do anything. So paper weight it is.

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