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Not exercise map displayed

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‎05-14-2018 03:10 - last edited on ‎06-06-2018 05:20 by Moderator Alum

‎05-14-2018 03:10 - last edited on ‎06-06-2018 05:20 by Moderator Alum

Hi,

 

Recently I have been doing some marathon walks over approx 7-9 hours and the map won't load up so I can't get the mile split breakdowns which I am interested in. Is this length of time or miles too much? I start the tracker on my watch and it says it is connected to phone. I get the heart rate, calories and impact but no map or splits. I hadn't lost charge on either phone or watch throughout.

 

Please help

 

 

Moderator edit: subject for clarity

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‎06-06-2018 05:25

‎06-06-2018 05:25

A warm welcome to the Community @Helendunn.

 

I just want to let you know that I have moved your post from the Blaze board to the Android app board, since I think that here you will be able to find more related topics about the Fitbit app.

 

Now about your map issue, I recommend taking a look at this post, where you can find more information about this.

 

If you need anything else, do not hesitate to post it. Smiley Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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