Not getting any badges

[Snerak]

I have recently got a charge 2 i have been using it for a few weeks now, However i don't have a single badge and i walk miles and miles a day and exercise regularly. When i click on the badge icon it says Permissions for this feature may have been disabled.To change permissions , You will need to go to your device's app settings,I've clicked on the settings i cannot see what permissions i need to be looking at. Any help appreciated thanks in advance.

[Rich_Laue]

Hello @Snerak since you are asking about permissions on a specific type of phone, may I ask what type of phone are you having problems with? 

[Snerak]

Hi @Rich_Laue

It's a samsung galaxy s6.

[kk15405]

@Snerak The Samsung S6 is in the list of compatible phones. Can you post a screenshot of the message and the list under the permissions under the Settings App?

To do a screen shot I think you need to press volume down button + home button.

[Rich_Laue]

Is this the screen your tapping on before receiving the error message @Snerak?

Have you checked the web portal?

There should be a list of badges received on the right.