Not getting call notification from S5

[happyshirley]

hello 

 i have a samsung s5 and a fitbit charge 2 

i went to 

fitbit 

accounts

charge 2

notifications

 turned on notifications for calls , text messages and calendar

send a test call notifications

it worked. but 

when i called my cell with other phone i did not get notifications 

would someone please help me 

thanks 

Moderator edit: Clarified subject and removed personal info

[LanuzaFitbit]

Hello @happyshirley.

Thanks for detailing the process that you followed to set notifications up. Let me help you figure out why you didn't get that notifications.

The first thing I'd like to do is ask you some questions:

• Have you not received any other sort of notification?
• Did it arrive later or not at all? 
• Do you keep Bluetooth turned on at all times on your S5?

In the meantime please try following the steps listed in this help article.

Let me know if you have any further questions.

[happyshirley]

All is well now

Thank you very much for your help

Moderator edit: Removed personal info

[LanuzaFitbit]

Hello @happyshirley.

I apologize for the delay in my response.

 Thanks for letting me know that it seems to be working correctly now. Hopefully it continues to work without any hiccups.

If you have the time, maybe you could visit one of our Discussion boards. There are lots of different topics to talk about with other users so maybe you will find something for you. 

Let me know if you have any further questions.