Not getting notifications from other apps - no water reminder either

[Seanmann]

Running on Pixel 4, Android 11, Charge 4

I have an app called "Drink Water" that sends me timely reminders to drink water. I'd like to see its reminders on my Fitbit but this feature of the Fitbit app doesn't seem to work. I've set it up in the Fitbit app but nothing. Fitbit app did ask for the permissions to read this. I have tried re-installing the app and rebooting both phone and my Charge. 

Additionally there is a feature in the app to provide drink water reminders. This also does not work. 

Motivational notifications show on the Charge and GMail notifications works. I don't want either of those but I do need reminders to drink. Would be nice to have this feature working as advertised. 

Moderator Edit: Clarified subject

[SilviaFitbit]

@Seanmann Hi there. Thanks for the detailed information shared. 

I appreciate the troubleshooting performed prior to posting. I'd like you to make sure that the app called "Drink Water" is selected on the Fitbit app notifications, double check this procedure was performed to get notifications. 

Take into consideration that the water reminders are for Premium users only. May I know if you have turned on your Health and Wellness reminders?

Hope this helps. 

[Seanmann]

Hi. Yes it appears I've followed all of those instructions. I have the
other two Health and Wellness reminders off. Moments of Mindfulness works
but I've never seen the Wash Your Hands or Stay Hydrated reminders fire
off.

Drink Water Reminder app is selected in the list of App Notifications.

I am a new user so I have Fitbit premium for a couple months still.

[SilviaFitbit]

@Seanmann Thank you for getting back. 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. 

Hope this helps. 

[Seanmann]

I don't really have the time or energy for that. It is not that important to me and I was simply filing a bug for you. If you have verified with your dev team that this is NOT a bug and that others are using this feature without issue then I may be more inclined to spend more of my time debugging your product. Considering the number of bugs I have discovered in the application I do not think that this feature works as intended and should be sent to your QA team for further investigation. I don't have time to do that for you unless you want to give me a few months of premium for free. I already have a job. Thanks!