Not getting verification email

[Zoo2]

There is a verfication code needed and when I touch to activate a code by email I never get one.

Moderator edit: Clarified subject

[LanuzaFitbit]

Hello @Zoo2.

Let me help you figure out what is going on.

The first thing I'd recommend is that you try to check on the spam or trash folders in your email. It is possible that it was sent there by mistake or that your account's filters sent it over there. In addition, please verify that you have entered the correct email address for your account.

Let me know if you have any further questions.

[Intransigent]

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@LanuzaFitbit wrote:

Hello @Zoo2.

Let me help you figure out what is going on.

The first thing I'd recommend is that you try to check on the spam or trash folders in your email. It is possible that it was sent there by mistake or that your account's filters sent it over there. In addition, please verify that you have entered the correct email address for your account.

Let me know if you have any further questions.

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Okay, so I verified that my email address works. I checked  my spam and trash folder. As far as I can see I should have received multiple emails at tompkins@pobox.com after trying the verify button many times.

[LanuzaFitbit]

Welcome to the Forums @Intransigent.

Thanks for checking on all of those folders as I mentioned.

Let's try reseeding the verification email once again and see how it goes. Perhaps if it is sent once again it will go through.

Let me know if you have any further questions.