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Not logging sleep & 100,000 steps while charging?

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‎07-17-2018 15:16 - edited ‎07-21-2018 13:20

‎07-17-2018 15:16 - edited ‎07-21-2018 13:20

     I saw that the sleep tracking issues should have been fixed on4/18/18, but my Versa is still terrible at tracking my sleep. If I dont tell it I'm going to sleep, it usually says I only slept 1-2 hours max. If I say I'm going to sleep, when I tell it I'm awake, it says the "server" was unable to log my sleep. Why?

     While charging my fitbit Versa, I'm getting thousands of steps while not wearing it. (I'm up to 100,000 steps, but ZERO miles.)  It's on a stationary desk. No movement or vibration all. Ideas?

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‎07-17-2018 15:20

‎07-17-2018 15:20

By the way, it's a Versa.

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‎09-10-2018 13:01

‎09-10-2018 13:01

I'm having the same problem with mine! Not the sleep issue because I can't sleep with it on, but the getting steps while it's charging. Hundreds! Now, I will say that when my AC runs there is a slight vibration in the rooms next to the cool air intake, but I've tried charging it in multiple locations of my house with the same result. Hundreds of steps! It's driving me bonkers. I want to be in the workweek hustle with my friends, but it's inaccurate so I can't! 

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