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Not receiving Sleep Score

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‎10-05-2019 18:19 - last edited on ‎10-06-2019 14:04 by Fitbit Moderator

‎10-05-2019 18:19 - last edited on ‎10-06-2019 14:04 by Fitbit Moderator

Cant get sleep score

 

Moderator edit: Subject for clarity 

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‎10-06-2019 14:03

‎10-06-2019 14:03

Hi @Annrazak, welcome to the Community Forums!

 

Thanks for bringing this to my attention. Let me share with you that in order to receive Sleep Score, you must see and receive Sleep Stages. For more information, see What should I know about sleep stages?

If you see sleep stages but don’t see a sleep score:

 

  • Note that it may take a few minutes for your sleep score to appear. 
  • Update the Fitbit app to the latest version. For instructions, see About the Fitbit app.

 

 Let me know if you have any additional questions, I'll be around.

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