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Not receiving notifications on Samsung Note 8

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‎02-04-2020 11:58 - last edited on ‎02-05-2020 19:16 by Fitbit Moderator

‎02-04-2020 11:58 - last edited on ‎02-05-2020 19:16 by Fitbit Moderator

I have reset my Versa 2 4 times. Cycled all of the notifications. Do not receive any notifications from my phone. Any suggestions?

 

Moderator edit: Subject for clarity 

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‎02-05-2020 19:16 - last edited on ‎09-16-2025 08:15 by Fitbit Moderator

‎02-05-2020 19:16 - last edited on ‎09-16-2025 08:15 by Fitbit Moderator

Hi @inkjunkie, welcome to the Community Forums!

Thanks for bringing this to my attention and for restarting your Versa 2 prior to posting. If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

Keep me posted and let me know if you have any additional questions.

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