01-28-2020
17:20
- last edited on
01-29-2020
14:13
by
RicardoFitbit
01-28-2020
17:20
- last edited on
01-29-2020
14:13
by
RicardoFitbit
I get no notifications on my versa2. I get message notifications service not running. A phone restart is required to re enable notifications. What's this mean? I don't have a phone but use a samsung tablet for my versa 2. Is there anyway to get my notifications?
Moderator edit: Subject for clarity
01-29-2020 14:13
01-29-2020 14:13
Hi @Rimviewtrail26, it's nice to see you again participating here in the Community Forums, welcome back.
I appreciate the details that were shared in your post. To better assist you with this, can you please let me know which specific Samsung tablet are you using? When was the first time you experienced this? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Versa 2 are correctly configured.
After verifying this, please try the troubleshooting steps that are specified on: My Fitbit device isn't receiving notifications from my phone and let me know how it goes. Make sure that your tablet is compatible with our products and services.
Let me know if you have any additional questions.
01-29-2020 14:54
01-29-2020 14:54