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Not receiving notifications on Versa 2

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‎06-09-2020 15:16 - last edited on ‎06-09-2020 19:54 by Fitbit Moderator

‎06-09-2020 15:16 - last edited on ‎06-09-2020 19:54 by Fitbit Moderator

I was getting all my messages on my versa 2, and suddenly I stopped receiving them, how can I get them to start showing up again?

 

Moderator Edit: Clarified subject

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‎06-09-2020 19:53 - last edited on ‎09-13-2025 11:07 by Fitbit Moderator

‎06-09-2020 19:53 - last edited on ‎09-13-2025 11:07 by Fitbit Moderator

Hi @Pattysal7, welcome to the Community Forums!

I appreciate the details that were shared in your post. To better assist you with this, can you please let me know which mobile device you're currently using? I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

Let me know if you have any additional questions. 

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‎02-28-2022 04:30

In response to RicardoFitbit

‎02-28-2022 04:30

OnePlus 6

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