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Not receiving notifications with OnePlus 6

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‎01-14-2020 23:24 - last edited on ‎01-16-2020 16:41 by Fitbit Moderator

‎01-14-2020 23:24 - last edited on ‎01-16-2020 16:41 by Fitbit Moderator

I have a fitbit blaze and I am unable to get any notifications on Android. I have One Plus 6 phone. I have restarted the device and even tried reinstalling the software but nothing works. Please help

 

Moderator edit; Subject for clarity 

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‎01-16-2020 16:40

‎01-16-2020 16:40

Hi @Rayomand, welcome to the Community Forums!

 

Thanks for bringing this to my attention and troubleshooting your device prior to posting too. If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Blaze are correctly configured.

 

After verifying the above, please try the troubleshooting steps that are specified on: My Fitbit device isn't receiving notifications from my phone and let me know how it goes.

 

Keep me posted and let me know if you have any additional questions.

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