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Not receiving notifications with OnePlus 7

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‎10-15-2019 00:09 - last edited on ‎10-16-2019 14:07 by Fitbit Moderator

‎10-15-2019 00:09 - last edited on ‎10-16-2019 14:07 by Fitbit Moderator

Purscahse Fitbit Charge 3 a week ago and using it but there is serious issue in Notification receiving on my Fitbit watch , as I have properly synced my app and getting the details but only notifications feature is not working and wen resetting it again , nothing is happening

 

Moderator edit: Subject for clarity 

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‎10-16-2019 14:07

‎10-16-2019 14:07

Hello @Anjanisingh79, welcome to the Community Forums!

 

I appreciate the information and details that were shared in your post, thanks for troubleshooting this situation prior to posting. If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Charge 3 are correctly configured. After verifying this, please try the troubleshooting steps that are specified on: My Fitbit device isn't receiving notifications from my phone and let me know how it goes. 

 

Keep me posted and let me know if you have any additional questions.

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