help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not receiving notifications with Samsung Galaxy S10

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-22-2019 21:21 - last edited on ‎12-23-2019 19:10 by Fitbit Moderator

‎12-22-2019 21:21 - last edited on ‎12-23-2019 19:10 by Fitbit Moderator

Hi all,  recently gotten Versa 2. Would like to know how can I sync my Sansung S10 plus with Versa 2 to get notifications on it. 

 

As i cant locate the app notification on Fitbit app.

 

Thanks!

 

Moderator edit: Subject for clarity

Best Answer
0 Votes
2 REPLIES 2

‎12-23-2019 19:09

‎12-23-2019 19:09

Hello @Kitwagen, welcome to the Community Forums! It's a pleasure to assist you today.

 

Thanks for bringing this to my attention. If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Versa 2 are correctly configured. After verifying this, please try the troubleshooting steps that are specified on: My Fitbit device isn't receiving notifications from my phone and let me know how it goes.

 

Keep me posted.

Best Answer
0 Votes

‎12-30-2019 20:15

In response to RicardoFitbit

‎12-30-2019 20:15

Thanks very much, for my case there was an issue with connecting via bluetooth... anyway issue solved both talking to each other now.

 

Cheers!

Best Answer
0 Votes