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Not receiving notifications with Samsung Galaxy S8+

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‎09-03-2019 12:16 - last edited on ‎09-04-2019 19:08 by Fitbit Moderator

‎09-03-2019 12:16 - last edited on ‎09-04-2019 19:08 by Fitbit Moderator

Recently got a new phone so I could use my Fitbit versa but it will not receive texts or calls

Its a galaxy 8 plus.I uninstalled and reinstalled app. No luck.

Help..

 

Moderator edit: Subject for clarity 

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‎09-04-2019 19:07

‎09-04-2019 19:07

Hello @finnster17, welcome to the Community Forums!

 

I appreciate the details that were shared in your post. To better assist you with this, can you please let me know which mobile device you're currently using? Also, when was the first time you experienced this? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured. After verifying this, please try the troubleshooting steps that are specified on: My Fitbit device isn't receiving notifications from my phone and let me know how it goes.

 

Keep me posted.

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