09-03-2019
12:38
- last edited on
09-04-2019
19:12
by
RicardoFitbit
09-03-2019
12:38
- last edited on
09-04-2019
19:12
by
RicardoFitbit
My reliable Flex went MIA while yard-saling a few weeks ago. I purchased an Inspire and have not been able to find info on it now that I own it. What do I need to do to sync it manually? Also, how do I change product name on my tablet? It still says Flex.
Moderator edit: Subject for clarity
09-04-2019 19:11
09-04-2019 19:11
Hello @lindasew, welcome to the Community Forums!
I appreciate the information and details that were shared in your post. It seems that you haven't paired the Inspire to your account, therefore, if you haven't already done so, I recommend you to check all the information that's specified on: How do I set up my Fitbit device? to check if all the requirements are correctly configured to setup your device.
Then, you can move forward to the troubleshooting steps that are specified on: Why can't I set up my Fitbit device? if you experience difficulties with this process.
Keep me posted.