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Not receiving notifications

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‎11-02-2019 04:41 - last edited on ‎11-03-2019 18:08 by Fitbit Moderator

‎11-02-2019 04:41 - last edited on ‎11-03-2019 18:08 by Fitbit Moderator

I have purchased a inspire. Downloaded the app in my oneplus6, synced with the device. However, I am not getting any notifications for call, msg, whats app, etc. Any suggestions please?

 

Moderator edit: updated subject for clarity

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1 REPLY 1

‎11-03-2019 18:05

‎11-03-2019 18:05

@sushanta Welcome to the Fitbit Community.

 

Congratulations for purchasing the Fitbit Inspire. I'm sorry to hear that you are not receiving notifications. Thank you for letting us know the model of your phone.

 

Please follow our troubleshooting steps on the article My Fitbit device isn't receiving notifications from my phone

 

If this doesn't help, you can set up your Inspire as a replacement Tracker by doing the following:

 

  1. Tap the Today tab EdsonFitbit_0-1572833063459.png, and tap your profile picture.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

 

If you have any question, please don't hesitate to contact us back at any time.

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