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‎01-16-2020 12:03 - last edited on ‎01-17-2020 13:35 by Fitbit Moderator

‎01-16-2020 12:03 - last edited on ‎01-17-2020 13:35 by Fitbit Moderator

My app syncs just fine, but I am not getting any notifications on my watch. Can someone help?

Moderator edit: Subject for clarity 

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3 REPLIES 3

‎01-17-2020 13:34

‎01-17-2020 13:34

Hi @Coles15, welcome to the Community Forums!

 

Thanks for bringing this to my attention. To better assist you, can you please let me know which Android mobile device are you using with your Fitbit? I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured.

 

After verifying the above, please try the troubleshooting steps that are specified on: My Fitbit device isn't receiving notifications from my phone and let me know how it goes.

 

Let me know if you have any additional questions.

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‎01-17-2020 15:06

In response to RicardoFitbit

‎01-17-2020 15:06

Tried all the troubleshooting but still aren't receiving notifications on
my watch.
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‎01-20-2020 08:16

In response to RicardoFitbit

‎01-20-2020 08:16

I have done all the trouble shooting and it hasn't fixed the problem. I am really considering returning my watch. I am very disappointed with the lack of resolution to this issue. 

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