help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not receiving phone call notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-30-2020 02:15 - last edited on ‎01-31-2020 17:59 by Fitbit Moderator

‎01-30-2020 02:15 - last edited on ‎01-31-2020 17:59 by Fitbit Moderator

I cannot receive calls on watch

 

Moderator edit: Subject for clarity 

Best Answer
0 Votes
2 REPLIES 2

‎01-31-2020 17:58

‎01-31-2020 17:58

Hi @Tfatt, welcome to the Community Forums! 

 

Thanks for bringing this to my attention. To better assist you with this, can you please let me know which mobile device and Fitbit are you using? Also, do you receive text notifications or nothing at all? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

 

Keep me posted and let me know if you have any additional questions.

Best Answer
0 Votes

‎02-01-2020 03:37

In response to RicardoFitbit

‎02-01-2020 03:37

I found the problem! I had to let my phone and the watch charge
Best Answer
0 Votes