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Not receiving reminders to move and notifications

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‎06-30-2020 17:12 - last edited on ‎07-07-2020 12:34 by Fitbit Moderator

‎06-30-2020 17:12 - last edited on ‎07-07-2020 12:34 by Fitbit Moderator

Fitbit versa quit vibrating for the 10 minute warning for steps per hour after the last update. The issue is not with my phone. I am also not getting text notifications. How do I resolve this?

 

Moderator Edit: Clarified subject

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‎06-30-2020 19:25

‎06-30-2020 19:25

If you are not getting any notifications, it could be you have turned on 'do not disturb', or turned noltifications off.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎02-05-2022 07:16

In response to JohnnyRow

‎02-05-2022 07:16

I am having the same issue with my Charge 4.  Other notifications are still working, but the reminder rarely works.  Fo not disturb is not turned on.

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