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Not receiving text notifications on Inspire

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‎12-22-2019 18:12 - last edited on ‎12-23-2019 19:15 by Fitbit Moderator

‎12-22-2019 18:12 - last edited on ‎12-23-2019 19:15 by Fitbit Moderator

I have a brand new Inpsire and can't figure out how to get text, call or calendar notifications. I have gone through all the steps, but can't find anything about text, call or calendar notifications in the Notifications tab in the Fitbit App. Please help! 

 

Moderator edit: Subject for clarity

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‎12-23-2019 19:15

‎12-23-2019 19:15

Welcome to the Community Forums @RESimmerman.

 

I appreciate the details that were shared in your post. To better assist you with this, can you please let me know which mobile device you're currently using? Also, when was the first time you experienced this? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your brand new Inspire are correctly configured.

 

After verifying the above, please try the troubleshooting steps that are specified on: My Fitbit device isn't receiving notifications from my phone and let me know how it goes.

 

Keep me posted and let me know if you have any additional questions.

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