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Not receiving text notifications on Versa 2

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‎01-05-2020 17:49 - last edited on ‎01-06-2020 10:56 by Fitbit Moderator

‎01-05-2020 17:49 - last edited on ‎01-06-2020 10:56 by Fitbit Moderator

Dont get text messages from my samsung 10 to my versa 2. I get phone calls and snap chats and that it. The odd text will come through...I've tried everything it says on the internet. Dont know what else to do.

 

Moderator edit: Subject for clarity 

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‎01-06-2020 10:55

‎01-06-2020 10:55

Hi @Schlitzg, welcome to the Community Forums!

 

Thanks for bringing this to my attention and for troubleshooting your device prior to posting. If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Versa 2 are correctly configured. After verifying this, please try the troubleshooting steps that are specified on: My Fitbit device isn't receiving notifications from my phone and let me know how it goes.

 

Keep me posted and let me know if you have any additional questions.

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