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Not receiving text notifications with Samsung S10

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‎02-09-2020 17:08 - last edited on ‎02-10-2020 17:05 by Fitbit Moderator

‎02-09-2020 17:08 - last edited on ‎02-10-2020 17:05 by Fitbit Moderator

My versa is not recieving text notifications from my samsung s10 phone.  I have unpaired them, restarted my phone, checked to make sure notifications are turned they are. Any suggestions? 

 

Moderator edit: Subject for clarity 

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‎02-10-2020 17:02

‎02-10-2020 17:02

Hello @Minpinny, it's nice to see you again participating here in the Community Forums, welcome back!

 

I appreciate the details that were shared in your post and for troubleshooting this situation prior to posting. If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

 

Keep me posted.

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