help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not receiving text notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-08-2019 04:03 - last edited on ‎08-09-2019 13:22 by Fitbit Moderator

‎08-08-2019 04:03 - last edited on ‎08-09-2019 13:22 by Fitbit Moderator

In last couple of days even though I have it set up and it previously worked my WhatsApp messages and text messages have stopped showing on my fitbit versa

 

Moderator edit: Subject for clarity 

Best Answer
0 Votes
3 REPLIES 3

‎08-09-2019 13:22

‎08-09-2019 13:22

Hello @ChrisRees it's nice to see you again participating here in the Community Forums, welcome back.

 

I appreciate the details that were shared in your post. To better assist you with this, can you please let me know which Android mobile device you're currently using? Also, when was the first time you experienced this? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Versa are correctly configured. After verifying this, please try the troubleshooting steps that are specified on: My Fitbit device isn't receiving notifications from my phone and let me know how it goes.

 

Keep me posted. 

Best Answer
0 Votes

‎08-10-2019 01:59

In response to RicardoFitbit

‎08-10-2019 01:59

I have a Samsung Galaxy s8+ but without doing anything it started syncing
again this morning. Problem solved3
Best Answer
0 Votes

‎08-19-2019 16:55

In response to ChrisRees

‎08-19-2019 16:55

Thanks for your reply and update @ChrisRees, sorry for the delay in responding your post.

 

I'm really happy to know that your concern was resolved. Please do not hesitate to contact me back if you require further assistance or if you have any additional questions for me to answer, I'll be around. 

 

I want to suggest you to visit our discussion forums and participate. There are several users who are interested in fitness, healthy eating, better sleep, among others. I'm sure that they will be happy to meet you there.

 

See you around. 

Best Answer
0 Votes