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‎10-28-2019 16:21 - last edited on ‎10-29-2019 15:59 by Fitbit Moderator

‎10-28-2019 16:21 - last edited on ‎10-29-2019 15:59 by Fitbit Moderator

Only Calls come through my fitbit versa since the last update...no other apps i have selected for notifications come through anymore....this happen to anyone else?? Or does someone know what I have to do to get it back to working again🙏

 

Moderator edit: Subject for clarity 

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‎10-29-2019 15:59

‎10-29-2019 15:59

Hi @SunsetRunner, welcome to the Community Forums!

 

Thanks for bringing this to my attention and for the information that was shared in your post. To better assist you with this, can you please let me know which Android mobile device are you using with your Fitbit Versa? When was the first time you experienced this? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Versa are correctly configured.

 

After verifying this, please try the troubleshooting steps that are specified on: My Fitbit device isn't receiving notifications from my phone and let me know how it goes.

 

Keep me posted and let me know if you have any additional questions.

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