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Not receiving text notifications

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‎02-01-2020 05:06 - last edited on ‎02-02-2020 19:04 by Fitbit Moderator

‎02-01-2020 05:06 - last edited on ‎02-02-2020 19:04 by Fitbit Moderator

I receive my versa 2  But I'm still not getting my text notification

 

Moderator edit: Subject for clarity 

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2 REPLIES 2

‎02-02-2020 19:01

‎02-02-2020 19:01

Hi @Vincentiffany, welcome to the Community Forums! 

 

Thanks for bringing this to my attention and the details that were shared in your post. To better assist you with this, can you please let me know which Android mobile device are you using? When was the first time you experienced this issue? Are you having difficulties with call notifications too? More details will be appreciated.

 

On the other hand, if you haven't already done so I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

 

Keep me posted.

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‎02-03-2020 13:25 - edited ‎02-03-2020 18:36

In response to RicardoFitbit

‎02-03-2020 13:25 - edited ‎02-03-2020 18:36

Samsung note10+ I received call & email notifications. I've only had the versa 2 for a week



Sent from Xfinity Connect Application

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