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Not receiving text notifications

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‎02-09-2020 11:35 - last edited on ‎02-10-2020 14:50 by Fitbit Moderator

‎02-09-2020 11:35 - last edited on ‎02-10-2020 14:50 by Fitbit Moderator

I've set up my Fitbit lite. I can receive calls but don't receive any text messages or notification s?

 

Moderator edit: Subject for clarity 

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‎02-10-2020 14:50 - last edited on ‎09-16-2025 07:50 by Fitbit Moderator

‎02-10-2020 14:50 - last edited on ‎09-16-2025 07:50 by Fitbit Moderator

Hi @Sugarbear310, welcome to the Community Forums!

I appreciate the details that were shared in your post. To better assist you with this, can you please let me know which mobile device you're currently using? Also, when was the first time you experienced this? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

Keep me posted and let me know if you have any additional questions.

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