help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to setup notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-09-2020 08:16 - last edited on ‎02-10-2020 14:44 by Fitbit Moderator

‎02-09-2020 08:16 - last edited on ‎02-10-2020 14:44 by Fitbit Moderator

When enabling notifications and then goes to notifications access is blank. And my app notifications is on. I have a Nokia Verizon phone and everything else works on the Verse Lite. 

 

Moderator edit: Subject for clarity 

Best Answer
0 Votes
1 REPLY 1

‎02-10-2020 14:43

‎02-10-2020 14:43

Hi @Aimee4pink, welcome to the Community Forums! 

 

Thanks for bringing this to my attention and for troubleshooting this situation prior to posting too. To better assist you with this, can you please let me know which Nokia mobile device are you using? When was the first time you experienced this issue and how many times since then? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

 

Let me know if you have any additional questions.

Best Answer
0 Votes