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Not receiving notifications with Versa Lite

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‎02-09-2020 03:17 - last edited on ‎02-10-2020 14:37 by Fitbit Moderator

‎02-09-2020 03:17 - last edited on ‎02-10-2020 14:37 by Fitbit Moderator

I bought my fitbit one week ago. Set it up..All i want is Steps, Text,Phone calls. First day it worked fine. Second day text and call notifications stopped. I asked support for help and it worked about 1 day. Now again all I can get is steps..Im about readyvtp take it back. Has anyone else had this problem?

 

Moderator edit: Subject for clarity 

 

 

 

 

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‎02-10-2020 14:34

‎02-10-2020 14:34

Hi @Sbrown725, welcome to the Community Forums!

 

Thanks for bringing this to my attention and the details that were shared in your post. To better assist you with this, can you please let me know which Android mobile device are you using with your Versa Lite? Are you not receiving all notifications or just one type? In the meantime I receive your answers, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

 

Let me know if you have any additional questions.

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