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Not sure if this is a Pixel Watch issue or a Fitbit software issue

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I just got a Pixel Watch after having an older Fitbit watch for awhile. I set things up on the new watch and I noticed that the Fitbit app zone minute calculator is off (it was showing active minutes at all times). I realized that after activating the new watch, the Fitbit app reset my "max heart rate" to 100. I reset that number to the correct value (220 - my current age). The Fitbit app graph now correctly shows my heart rate as under any active heart rate zones. However, the zone minutes still show as constantly active on both my watch and the app itself. My current bpm is 73 and the active zone minutes are increasing as I type this. Any idea on what I can do to fix this? A few google searches later have left me scratching my head still. Thanks!

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@swimgeek I would double check that your maximum heart rate is still set correctly. 

Then sync your Pixel Watch. Force stop the Fitbit app on your phone and clear the cache. Restart your Pixel Watch. (Hold down the crown and the flat oval button next to it. Things will appear on the screen. Just ignore all that and wait for the Watch to restart.) Open the Fitbit app on your phone and see if it's behaving better now. 

Community Council Member

Amanda | Wyoming, USA
Pixel Watch 3, Inspire 3, Sense | Android


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