01-04-2017 09:47
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01-04-2017 09:47
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My Fitbit no longer synchs with my phone I have Bluetooth enabled on phone. Is it possible that I somehow disabled Bluetooth on the Fitbit itself?
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01-05-2017 06:52
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01-05-2017 06:52
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Hi there @FiremanKen good to see new faces around. Rest assure about since the bluetooth cannot turn off from your tracker. It might be issues between the communication of the tracker between the mobile app and your phone. For this, try the following suggestion of this post: Having trouble syncing? (here's how to fix this).
Hope this helps. Keep me posted if you need more help.
"Great things are done by a series of small things brought together.” What's Cooking?

01-05-2017 06:52
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01-05-2017 06:52
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Hi there @FiremanKen good to see new faces around. Rest assure about since the bluetooth cannot turn off from your tracker. It might be issues between the communication of the tracker between the mobile app and your phone. For this, try the following suggestion of this post: Having trouble syncing? (here's how to fix this).
Hope this helps. Keep me posted if you need more help.
"Great things are done by a series of small things brought together.” What's Cooking?

01-05-2017 16:18
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01-05-2017 16:18
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It worked. Thanks for the help.

01-12-2017 05:41
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01-12-2017 05:41
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Hi @FiremanKen, I'm glad to hear you are back on track. Always its a pleasure to help a member of the Community and the Fitbit family.
Don't forget to check our Discussion boards. Catch ya later!
"Great things are done by a series of small things brought together.” What's Cooking?

04-12-2021 08:15
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04-12-2021 08:15
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Hi, I have a fitbit charge 2 that isn't synching well with the app. It can take hours for it to decide to synch info, and I lost exercise yesterday bc it didnt synch from 818 pm. I tried to follow the link to the article you posted and it says access denied. Why is that?
03-20-2022 19:34
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03-20-2022 19:34
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Yes I am in the same position as Jill below. I have a HR inspire which is not synching with my android phone. It's simply stuck saying at 70%. Haven't had a problem with synching before today. I can't read the article either. Access denied.
05-11-2022 23:02
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05-11-2022 23:02
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Also cannot synch inspire 2 and cannot access the article.

