Not syncing after 2.46 update

[CeiraDenise]

My android app updated over night and now my Charge 2 is not synching.  I have Uninstalled and reinstalled and it's still not working!  Any help?

Moderator edit: edited title for clarity

[USAF-Larry]

@CeiraDenise, did you restart your phone after the Fitbit Android app updated?  If not, shut down the phone and restart it, and try syncing again.  If it updated last night, it should now be on version 2.46.

[ErickFitbit]

@CeiraDenise I moved your post into the Android board so you may receive some assistance from other Android users.

Thanks for trying out some self-troubleshooting steps. In addition to @USAF-Larry's suggestions, let's also give the steps in the "I can't sync my tracker" help article a try. Hoping that helps to get you back on track.

[CeiraDenise]

I have spoken to tech support and they will be sending me a new tracker.
I'm very happy with the response and help both here on the forums and
through the tech chat! Thank you all

[Chris2346]

The Fitbit app updated but now has not synced in 3 days. I tried uninstall/reinstall. Ive tried suggestions on the community site. My Android cant even find the tracker now. Its not a Bluetooth thing either. Anyone????

[Chris2346]

I am having this problem with my Android. Hasnt synced in 3 days, cant find tracker. Ive reboited fitbit, uninstalled app, turned Bluetooth on and off. My friends having the same issue