Not syncing to app

[DiahannB]

Is anyone else having issues with Blaze not syncing  to the app? Hasnt veen syncing  fpr a couple of weeks. Today I reset, start and restart  bluetooth  and tried deleting  app and setting up again and can no longer connect it to the app.

[MakMak]

Hi, @DiahannB! I have noticed that my Blaze has not been syncing with as much ease as my other trackers. I use the Ionic most of the time, but for certain activities I prefer the Blaze. A restart of the tracker and a lot of patience syncing usually does the trick. Also, have you tried syncing in a more isolated location? I think sometimes having lots of bluetooth signals around can confuse the sync. Sometimes, too, even though it seems ridiculous, switching between wifi and data on your phone seems to help.

[DiahannB]

Hello and thank you for your reply. After much frustration and many restarts, reinstalling etc, my final go to was to restart my phone, which finally responded.

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