Not syncing with phone - Fitbit Community

Not syncing with phone

Replies are disabled for this topic. Start a new one or visit our Help Center.

Claramills

5 0 0

Fit bit not syncing with phone

Best Answer

2 REPLIES 2

SteveH

Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more

29089 5018 17594

The usual things to try when you get syncing issues are:

restart phone
restart fitbit using this procedure: https://help.fitbit.com/articles/en_US/Help_article/1186/
restart fitbit a few more times (it doesn't always work)
"forget" the fitbit in the phone's bluetooth settings
go through fitbit's troubleshooting guide at: https://help.fitbit.com/articles/en_US/Help_article/1866/
if none of that works then contact customer support: contact.fitbit.com

Best Answer

SteveH

Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more

29089 5018 17594

Did you manage to get your fitbit working again?

Best Answer