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Not syncing

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‎10-05-2016 18:42

‎10-05-2016 18:42

My charge hr has not synced since this morning, Uninstalled app and reinstalled, also turned Bluetooth off.
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2 REPLIES 2

‎10-06-2016 00:38

‎10-06-2016 00:38

You could try restarting the Charge HR using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

Give it a few tries though as it's known to not always work.

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‎10-07-2016 06:49

In response to SteveH

‎10-07-2016 06:49

Welcome to the Community @bergy005 and @SteveH thanks for stopping by and the instructions provided. I appreciate your efforts in troubleshooting this inconvenience by yourself and would like to know if the instructions provided worked? If they didn't work, feel free to follow our syncing troubleshoot. After those steps your tracker should work without an inconvenience.

 

Let me know the outcome. Woman Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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