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Not syncing

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‎10-01-2018 02:57

‎10-01-2018 02:57

My fitbit won't sync with my new Huawei P8 lite fone, I have Bluetooth switched on but still won't sync
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‎10-01-2018 03:15

‎10-01-2018 03:15

I'm afraid it won't be possible to fix this due to an issue with Huawei's "lite" phones. Fitbit say:

 

"Due to Bluetooth issues that prevent Huawei Lite models, including P8 and P9 Lite, from syncing with some devices, like Fitbit devices, our products are not compatible with these mobile phones."

 

taken from: https://help.fitbit.com/articles/en_US/Help_article/2315/?q=p8

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