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Not syncing

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‎08-15-2019 03:10

‎08-15-2019 03:10

Hi..been having problems last few weeks with syncing steps etc etc..will not work no matter what..tried everything..feel like throwing it in the bin..rang helpline..did what they said..no joy..not happy..fitbit rejects bluetooth..cant be found..wont sync..crap..

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‎08-16-2019 21:21

‎08-16-2019 21:21

Welcome to the Community Forums @SunsetRunner Smiley Happy

 

If you haven't already done so, I recommend you to check how the syncing procedure works here and see if there's a missing requirement on your Android mobile device that's preventing the syncing procedure to be completed. Also, you can move forward to the troubleshooting steps that are specified on: Why won't my Fitbit device sync? and let me know how it goes. 

 

Keep me posted, I'll be around if you need anything else.

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