help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not syncing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-15-2019 03:10

‎08-15-2019 03:10

Hi..been having problems last few weeks with syncing steps etc etc..will not work no matter what..tried everything..feel like throwing it in the bin..rang helpline..did what they said..no joy..not happy..fitbit rejects bluetooth..cant be found..wont sync..crap..

Best Answer
1 REPLY 1

‎08-16-2019 21:21

‎08-16-2019 21:21

Welcome to the Community Forums @SunsetRunner Smiley Happy

 

If you haven't already done so, I recommend you to check how the syncing procedure works here and see if there's a missing requirement on your Android mobile device that's preventing the syncing procedure to be completed. Also, you can move forward to the troubleshooting steps that are specified on: Why won't my Fitbit device sync? and let me know how it goes. 

 

Keep me posted, I'll be around if you need anything else.

Best Answer
0 Votes