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Not tracking my data

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The fitbit 5 chare did not track the 60 minutes I ran on the treadmill today. I missed activity minutes and steps and hours and everything between the hours of 1 and 9:30. My account is linked to my health account to earn points at work. I hate fitbits and if it weren't for the fact that I earn points toward incentives at work I would just but an apple watch. Ever since the original charge fitbit then products are a piece of crap. How do I add the activity that I did today that the fitbit did not track?

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Hello @shaunm2019 

Sorry to see your Charge 5 didn't log your workout. You can add an activity in the Fitbit app:

  • On the Today page, look for the tile with a + towards the bottom of the page.
  • Tap on the + to open the menu
  • Under Manually log, tap Activity
  • Follow the prompts to manually log your activity

Rieko | N California USA MBG PE

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