help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-10-2018 11:44

‎06-10-2018 11:44

Fitbit not synced to phone  since the 7th june

Best Answer
0 Votes
2 REPLIES 2

‎06-11-2018 00:05

‎06-11-2018 00:05

I would try restarting your phone and then restarting your fitbit using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

Give this a few tries as it doesn't always work. If it still won't sync after that then there are some more ideas to try in this help file:

 

https://help.fitbit.com/articles/en_US/Help_article/1866/

Best Answer
0 Votes

‎06-14-2018 23:44

In response to SteveH

‎06-14-2018 23:44

Did you get this sorted in the end?

Best Answer
0 Votes