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Note 5

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‎03-20-2016 15:40

‎03-20-2016 15:40

I have a note 5 and just bought Alta and no notifications have come through at all... I put some events on the calendar to test and nada. Please help! I saw that note 5 wasn't on the list of compatible devices. Is this why? Any idea if note 5 will be added? Otherwise back to the store the Alta goes....
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‎07-11-2016 16:42

In response to SunsetRunner

‎07-11-2016 16:42

Everyone -- UPDATE: The Galaxy Note 5 is now listed as a supported device here. I recommend trying to sync again and/or following these troubleshooting tips if you continue to experience issues.

Erick | Community Moderator

It's all about the food! What's Cooking?

View best answer in original post

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7 REPLIES 7

‎03-31-2016 07:35

‎03-31-2016 07:35

I was wondering when is note 5 going to be compatiable to the Alta?

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‎03-31-2016 09:07

‎03-31-2016 09:07

@anecioglu It's great to see you in the Community! So sorry to hear that your Fitbit is not getting notifications from your Note 5. I'd like to share this post, especially look for Erick's post in order to get extra info about the compatibility between your Fitbit tracker and your Note 5.

 

Keep me posted on the outcome my friend and I'll be around! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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‎03-31-2016 09:32

‎03-31-2016 09:32

I really want to love the Blaze but I am extremely disappointed in the fact that I found out my new Blaze does not support the Samsung Galaxy Note 5 for notifications and other parts. I currently only have half the functionality of the Blaze. Please get the Note 5 working with the Blaze

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‎03-31-2016 09:43

In response to Mystery

‎03-31-2016 09:43

@Mystery  and @Ryanc2012

 

Please read what @JuanJoFitbit had to say about this.

 

Your posts were moved here since it was the same issue.

 

Keep on stepping!

Stepping in the U.S.A. since September 2013. Android 14

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‎04-06-2016 16:26

‎04-06-2016 16:26

I have the blaze and the note 5 and i get notifcations.
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‎07-11-2016 16:42

In response to SunsetRunner

‎07-11-2016 16:42

Everyone -- UPDATE: The Galaxy Note 5 is now listed as a supported device here. I recommend trying to sync again and/or following these troubleshooting tips if you continue to experience issues.

Erick | Community Moderator

It's all about the food! What's Cooking?

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‎10-28-2016 06:43 - edited ‎10-28-2016 06:44

In response to ErickFitbit

‎10-28-2016 06:43 - edited ‎10-28-2016 06:44

I am not happy with the Blaze/Fitbit with my Note 5. The text notifications show up, but not the wording. If someone sends more than 1 text message, I can see the 1st one only - the rest show a bubble and it only tells me I have 2, 3, 4, 5 other messages. That makes me have to take out the phone, which was the whole reason I wanted notifications in the first place! Not to have to take out the phone. Ugh....spoke to Fitbit and thats just the way it is. Doesn't make sense. Thats not too much of a smartphone watch if you ask me. 

 

Tried to edit this but couldn't get the line out. Sorry!

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